Trick question… You need to do both. A key influencer during change are the leaders within the organization. Strong leadership capabilities are critical to both manage and lead the change by crafting the vision and partnering together to create new ways of operating. John Kotter, leading change expert and Harvard Business School Professor, defines these…Read More

People leading the change think that announcing the change is the same as implementing it. People’s concerns with change are not surfaced and/or addressed. Those being asked to change are not involved with planning the change. There is no urgent or compelling reason to change. The business case is not communicated. A compelling vision that…Read More